AFTER SALE SERVICES

Our team of experienced staff will guide you through a simple and seamless buying experience, from payment to delivery of your purchases anywhere around the world.

PAYMENT

 

If your bid in an auction is successful, you’ll receive the following via e-mail shortly after the sale:

  • An invoice (the hammer price plus the buyer’s premium as well as any applicable taxes)
  • Collection and storage information, including the location of your property and date of availability
  • Details on how to pay
  • Shipping information

 

We accept VISA and Master Card credit cards and all major debit cards. For most purchases, you are encouraged to pay online.

Please note that for auctions, payment is due within 48 hours of the auction.

Aspire does not accept third-party payments from an individual or organisation that is not the winning bidder.

SHIPPING

 

While we endeavour to assist our Clients as much as possible, we require artwork(s) to be delivered and/or collected from our premises by the Client. In instances where a Client is unable to deliver or collect artwork(s), Aspire staff is available to assist in this process by outsourcing the services to one of our preferred Service Providers. The cost for this will be for the Client’s account, with an additional Handling Fee of 15% charged on top of the Service Provider’s invoice.

Aspire Art provides inter-company transfer services for its Clients between Johannesburg and Cape Town branches. These are based on the size of the artwork(s), and charged as follows:

Small (≤60x90x10 cm): R400

Medium (≤90x120x15 cm): R800

Large (≤120x150x20 cm): R1,200

Over-size: Special quote

 

Should artwork(s) be collected or delivered to/from Clients by Aspire Art directly, the following charges will apply:

Collection/delivery ≤20km: R400

Collection/delivery 20km>R800≤50km

Collection/delivery >50km: Special quote

 

 

INSTALLATION

We can help you arrange installation of your artworks after purchase. Please contact us for further details.

 

STORAGE

Where appropriate, Aspire can oversee the arrangements for any insurance, packing and shipping. We also provide complimentary storage for property awaiting sale with Aspire.

For other property not to be sold through Aspire, or previously unsold at Aspire, we provide competitively priced storage in Johannesburg and Cape Town.

 

 

For further information complete the form below and we will be in touch