After-sales Services

Our team of experienced staff will guide you through a simple and seamless buying experience, from payment to delivery of your purchases anywhere around the world.

Payment

If your bid in an auction is successful, you’ll receive the following via e-mail shortly after the sale:

  • An invoice (the hammer price plus the buyer’s premium as well as any applicable taxes)
  • Collection and storage information, including the location of your property and date of availability
  • Details on how to pay
  • Shipping information

We accept VISA and Master Card credit cards and all major debit cards. For most purchases you are encouraged to pay online.

Please note that for live auctions, payment is due within seven days of the auction, and for online-only auctions, payment is due immediately via online checkout. Aspire does not accept third-party payments from an individual or organisation that is not the winning bidder.

Shipping

We can help you arrange packing and shipping or you can use your own carrier. Please contact your Post-Sale Services coordinator for further details.

To learn more, or to speak with your Post-Sale Services Coordinator, please contact Post-Sale Services.

Installation

We can help you arrange installation of your artworks after purchase. Please contact your Post-Sale Services coordinator for further details.

To learn more, or to speak with your Post-Sale Services Coordinator, please contact Post-Sale Services.


If you have any enquiries, please do not hesitate to contact us

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